Returns & Exchanges
At Mars By GHC, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned garments, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing